Refund policy

Return & Refund Policy

Thank you for shopping with Spicy Samayals. Please review our policy carefully, as all sales are final and returns and refunds are not accepted under any circumstances.

No Returns or Exchanges

Due to the nature of our products and in order to maintain quality control:

  • All sales are final once the order is confirmed.
  • We do not accept returns or exchanges for any reason, including but not limited to:
    • Change of mind
    • Incorrect product selection
    • Product no longer needed or wanted

Refunds

  • No Refunds: We do not offer refunds on any orders once payment has been processed, except in cases where the product received is damaged or defective upon delivery.
  • Damaged or Defective Products: In the rare case that your product arrives damaged or defective, please contact us within 5 days of receiving your order at digital.spicysamayals@gmail.com. We will review the case and, if verified, we will provide a replacement or refund.  If customer is eligible for refund we will initiate the refund and customer will get refund to the original payment method from 7 to 14 days

Order Cancellations

  • Once an order is placed, it cannot be canceled or modified. Please ensure all details are correct before completing your purchase.

Contact Us

If you have any questions or concerns, please contact our customer support team at digital.spicysamayals@gmail.com